At Bryn Southern Co, all sales are final. At this time, we do not accept returns, exchanges, or cancellations.

Please be sure to double-check your order details — including personalization, product selection, and shipping information — before completing your purchase.

If your order arrives damaged or there's an issue with your item, please contact us at brynsouthernco@gmail.com within 7 days of delivery. We’ll be happy to help make it right.

Thank you so much for your support and understanding!

Please allow at least 7 business days after placing your order to get the tracking information!

Yes! The majority of our products are customizable! Please include any customizations in the customer notes box of the specific product you would like to customize!